Ask, Listen, and Influence:
Develop Inquiry and Listening Skills

Do you find yourself easily distracted when others are speaking? Are you often multi-tasking rather than fully listening? As a professional, your ability to ask better questions, listen fully, and understand your diverse workforce are the keys to coalescing teams, navigating workgroups through change, and mobilizing them to a common cause.

Learning Objectives:
Master the art of inquiry and listening
Enhance your abilities to work with cross-generational teams
Apply Appreciative Inquiry tools
Practice mindfulness to help focus your listening

Avoid common listening mistakes that can erode trust and respect
Build trust through listening techniques in live and remote conversations
Apply questions strategically to guide conversations toward key objectives