Crash Course for Supervisors
Description: Are you a newly promoted supervisor or seasoned supervisor who needs new tools? Could you benefit from a refresher? This training provides a one-day intensive course in supervision basics. It applies concepts through case studies, role-playing, exercises, and discussion.
Know yourself and know your team
Assess and manage your emotions and their impact
Motivate, delegate, and engage staff using situational techniques
Use coaching and feedback to increase performance
Build your confidence and increase your people managing skills
Become a clear communicator and problem-solver