Crash Course for Supervisors

Description: Are you a newly promoted supervisor or seasoned supervisor who needs new tools? Could you benefit from a refresher? This training provides a one-day intensive course in supervision basics. It applies concepts through case studies, role-playing, exercises, and discussion.

Learning Objectives:
Know yourself and know your team

Assess and manage your emotions and their impact
Motivate, delegate, and engage staff using situational techniques
Use coaching and feedback to increase performance

Build your confidence and increase your people managing skills

Become a clear communicator and problem-solver